Privacy policy

Vertex Offroad

Effective Date: 03.07.2024


At Vertex Offroad, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business online or in person.


1. What Information We Collect

We may collect the following types of personal information when you contact or interact with us:


  • Name

  • Contact details (phone number, email address, delivery address)

  • Vehicle details (make, model, year)

  • Payment information (if applicable — never stored directly by us)

  • Any other information you choose to provide (e.g., through forms, emails, or phone calls)


2. How We Use Your Information


We collect your information to:


  • Provide services and products

  • Schedule installations and bookings

  • Respond to inquiries or support requests

  • Process transactions

  • Improve our services

  • Send updates or promotional material (if you opt in)


3. Sharing Your Information


We respect your privacy — we do not sell or rent your information to third parties.

We may share your details only when:


  • Required by law

  • Necessary to complete a transaction or service (e.g. shipping partners or payment processors)

  • You’ve given consent


4. Data Security


We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. This includes secure systems and limited access to data.


5. Cookies (If You Have a Website)


Our website may use cookies to improve user experience, track analytics, or help us provide relevant services. You can manage or disable cookies via your browser settings.


6. Access and Correction


You can request access to your personal information, or ask us to correct it, at any time. Just reach out to us via the contact details below.


7. Contact Us


If you have any questions about this policy or how your information is handled, you can contact us at:


Vertex Offroad:

📞 0498 140 982

📧 vertexoffroad@gmail.com.au



8. Changes to This Policy


We may update this Privacy Policy occasionally to stay compliant with legal changes or improve clarity. The updated version will always be available on our website.